Staying ahead with Messaging Apps

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Founded in 2019, novomind messaging GmbH develops intelligent commerce and customer service messaging solutions designed to make it easier to use messenger services in business by focusing on the messaging needs of customers. The parent company, novomind AG, is a technology leader in Europe with 20 years of experience in development of customer service solutions and shop systems. This makes novomind a specialist in connecting two worlds, offering users of messaging solutions real added value.
Instant messaging services have rapidly developed into the most important means of communication and have become an indispensable part of everyday life.

There is scarcely a smartphone in existence that has not been installed with an app such as WhatsApp, Facebook Messenger, or WeChat. By far, the most popular application is WhatsApp.

Whereas instant messaging has primarily been used in the personal domain up until now, this method of communication is now growing more intriguing and significant for businesses as well. The ability to offer instant messaging can have a decisive competitive advantage.
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